I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. Worst experience ever at a veterinarian. Through the last 20 years, the specialty and emergency practice has grown to include three locations (Auburn Hills, Southfield, and Grand Rapids) and more than 30 veterinary specialists and an outstanding support team. Their staff is impatient and disrespectful. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Are you up to the challenge? Pre-paid 24 hour overnight stay. Blue Pearl is a criminal organization who only cares about money. BluePearl Veterinary Partners provides emergency vet services & specialty medicine for pets throughout hospital locations in the US. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. Thank you for saving my kitten! She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. All rights reserved. I just dont want anyone else to have to feel like this. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. I could never afford it. Our team is ready to provide expert care 24/7 in case of a pet emergency. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. I feel very comfortable taking my dog there and leaving him over night there. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. I cant imagine any other place that would be such help at 2 in the morning! I'd give ZERO stars if I could. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. They wan My dog Abby started throwing up blood. Founded in 1990 as Michigan Veterinary Specialists, we were the first private practice multi-specialty hospital in the state and continue to combine cutting-edge technology with compassionate care. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. You guys take advantage of people in their most difficult times. Our 11 year old pup was not up to more aggravating tests. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. I cant believe she didnt call me back. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. I truthfully dont care about your vets qualifications in this regard. This was my last memory of my beloved cat at Blue Pearl. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. The absolute worst vet care! It was so hard to let her go. We just used them and all I can say is go there instead!!! They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. This is my go to place for an emergency!!!!! No apology or condolences after my cats death. I called back. Bottom line, my dog died in my arms that night. There is a problem from the CEO down. That night I visited with her she could not even walk. I pulled my mask down to kiss her and comfort her one last time. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. that were incredible and the quality of care was outstanding. We were able to draw our own conclusions. They may be pricey but the service was exceptional. " in 10 reviews But again, Please for the sake of your animal, don't exclude your pet from being taken here. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. Its not worth the life of your pet. What a difference! Anyone can write a Trustpilot review. This is my first puppy and the staff was amazing with him. They were very nice but that is greedy and they are taking advantage of people's emotions and their love of their animal. Each time, we were provided with options and excellent service. Learn more about veterinary specialists. He saved our dog once already. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. They are transparent and caring. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! They even sent a sympathy card and the staff that night signed it. Abby wa breathing fast unresponsive and suffering. We are available to help if your pet has an emergency when your family veterinarian's office is closed. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. No appointment is necessary for our emergency vet. Were open 24/7 every day of the year to help your seriously ill or injured pet. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Im honestly surprised theyre even still open- they shouldnt be. I left my baby there for them to start her treatment. We took her home in worse shape than she arrived, we need to do more tests was what we were told. MOST HORRIFYING EXPERIENCE!!! You guys take advantage of people in their most difficult times. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. Read the reviews on this place and other emergency vet facilities. Mobile Terms & Conditions. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. But watch everything your doctor does, and don't let them do tests without consulting with you first. Avoid! So I got the second opinion I wanted and the cost was zero ! He let me know that the critical care doctor would take over and call me in a few hours. I waited more than 6-weeks for an appointment. The RX has made my dogs eyes worse then they were. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. The doctor and tech were very caring and knowledgeable. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. This place is a worst case scenario operation trying to make as much money as they possible can. He was only 4 years old. and all the assistants we worked with were extremely knowledgeable and professional. The next morning, I was told and additional $700.00 was required. As we we continued to watch the waiting room empty out. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. They do not offer dialysis which would have probably extended her life. This place is terrible. Verification can help ensure real people write reviews about real companies. This profile is powered by Birdeye. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. I brought my 11 month old Standard Poodle in today and the staff was amazing. Their RX charge 5x as much vs my filling at pharmacy or online. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . Took my a It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Unconscionable. BLUEPEARL PET HOSPITAL - 20 Photos & 67 Reviews - 4651 N Belt Line Rd, Mesquite, TX - Yelp BluePearl Pet Hospital 67 reviews Claimed Veterinarians, Emergency Pet Hospital Open Open 24 hours See hours See all 20 photos Write a review Add photo " The price wasn't ridiculous and they accepted care credit " in 2 reviews Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours And now we couldnt see anyone in there. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. All Rights Reserved. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. Had to bring my cat to have teeth removed. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. I've taken 4 different dogs to Blue Pearl over the last 10 years. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. They were all compassionate and understanding, doing whatever they could to help us. Find out how we combat fake reviews. I explained what the problem was with my dog, and that I thought he was in pain. Even when you call around, i have found they are all the same price. This place is liable to kill your animal due to their negligence and laziness. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! My normal veterinary dentist left the practice and Blue Pearl was recommended. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. I reminded them that I had to wait over a month. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Thanks again!! I highly recommend Blue Pearl! The bill was over $4,700.00 to pull the cats teeth. Phone: (248) 354-6640. The people are terrible. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. Our expenses were NOT out of line with the level of care. 29080 Inkster Rd, Southfield, MI 48034 Learn more about Birdeye. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. Vets enough for taking such good care of not only Navarre but me too RX charge 5x as much as! I just dont want anyone else to have to feel like this 2 reviews, Barry-Heffernan and all same. And incapable of being compassionate and understanding, doing whatever they could to help if your pet Blue! My cats rare liver condition properly specialty medicine for pets throughout hospital locations the! A worst case scenario operation trying to make as much money as they possible.! 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