But its so incredibly cheap already that youre disgusted by the people who can afford it, presumably because the threshold for entry has been set too low. Frontier airline is completely outsourced to 3rd party handlers. This includes what types of food to bring and how to properly store and transport it. We were told that our luggage and car seat were on the plane and could not be taken off! From the Bay area, which is going to be worse? On flights such as these, if there are no notable service snafus, that's a win. offering service to approximately 120 destinations, official Frontier Airlines flight Status web page. At least at our station the gate agents had polo shirts in green that said Frontier, but thats about it. As of July 2021, Frontier has resumed its usual service, offering a full menu of food items and alcoholic and non-alcoholic beverages for sale. You'll be taken to a page where you can enter your personal information and payment details. Sadly, it didn't happen. He took one for the team -- thanks -- and he's informed us. Just a quick tip, ONLY buy Frontier airlines for family members you don't like like the in-laws, AND if you really hate someone, recommend this airline. I fly DL prem y just because, well life's to short. I am a former F/A (Pan Am) and Corp travel manager who has traveled the globe. Of course F9 customers are on the bottom of the barrel, but do you realize AA has its own set of hijinks waiting for you? However, first . I've barely ever been delayed by that much, thus far. Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of "fully digital communications.". Many of the RJs they put you on are old and tired. My body hurt after the 4 hours! Seldom travelers may not get enough value to warrant the cost. Frontier's focus on providing low fares has made it a popular choice for budget-minded travelers. Frontier Airlines is an ultra low-cost American carrier based in Denver, Colorado. All non-checked items must fit in the overhead bin or under the seat in front of you. A lot of routes have this customer base with Frontier and Spirit. TripIt Review: Final look at the old app in a new era [2023]. Their staff has lack of organization. A marriage of convenience. If you want perks look elsewhere. I suppose. MIA has numerous Priority Pass lounges which you can access with memberships that come with several premium credit cards such as The Amex Platinum or the Chase Sapphire Reserve. The bathroom barefoot was horrid enough but then to put pee soaked foot on arm rest in front?! We plan to fly Frontier again in a couple weeks. A flight attendant came up to him before takeoff and started yelling at him to put the seat back; she was yelling so loud that he couldn't tell what she was saying. So, what was my beef with the Frontier Airlines experience? Did you just get unlucky? One of those isms is that this smacks of I'm better than the frontier customer just because you fly first class someplace and stay in a fancy hotel doesn't make you better than somebody else you are no better or no worse than the person next to you the same as Ben you are a princess this smacks of elitism classism and all of those other isms or rather a lot of those other isms. It was a bad flight - but does that mean the airline should "be avoided." Life is too short. You get a free carry-on and access to stretch seating at check-in. Overall, the service was comparable to anything you'd get on a legacy carrier, especially for a flight of this length. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. Unfortunately, AA is permanently ending all ISP service on Sept. 7th due to pilot shortage, leaving only Southwest, Breeze, and Frontier. But if you take a short trip and travel light you can't beat the cost. This is spot on. I have flown Frontier twice in the past 12 months. With so many different options out there, it's hard to know which airline is the best choice for you., There are always going to be some disadvantages associated with budget-friendly airline carriers. Honestly, there is no way I'd ever fly an ULCC, particularly Frontier that appears to be on purpose at the bottom of the barrel. I flew Frontier to a work conference. As for the comfort of the plane, I'm pretty tall, 6'2", and even in coach, Frontier seats are far enough apart that my legs have space. I can appreciate that ultra low cost carriers make their money on fees, and it can be a challenge communicating that to customers so they know what to expect. Spirit Airlines shareholders voted Wednesday to accept a $3.8 billion buyout from JetBlue Airways, but the deal could still face a challenge from federal antitrust regulators. Your reviews mean a lot - and that is the kiss of death. Heading back from Puerto Rico to Atlanta. It is part of their commitment to taking care of customers. They offer low fares and then extort money at the gate. When I checked my reservations last night, they hadn't changed. You can find out more about which cookies we are using or switch them off in settings. I cannot even fathom who thinks airline toilets in bare feet is even a thing. My flight from Cancun to Atlanta was canceled (2 hr. Hello from Seoul! But at the end of the day, a low-cost airline can save you a lot of money- and that's definitely worth considering.. There was pee all over the floor. March. I recommend a non-stop flight and only bring a carry-on if you can manage it. Yes. This means that every time you visit this website you will need to enable or disable cookies again. If you did not pay up they would not let you on. Totally agree. No refreshments or water were offered. Spirit Airlines and Frontier Airlines, two prominent budget carriers, on Monday announced plans to merge, a combination that would create the fifth-largest U.S. airline by market . Even at their hubs, its still completely outsourced. This site does not include all credit card companies or all available credit card offers. Most of the stalls were clogged or were not flushed/splattered with pee. For individual items, you can expect to pay from $2.99 for bottled water and soft drinks up to $8.99 for liquors, wines, beers and more. Bacardi Rum, Buffalo Trace Bourbon, Fireball Whiskey, Tangueray Gin, Jack Daniels Whiskey, Tito's Vodka. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. The airline claims this is actually a $425 value . Frontier will continue to expand its Jamaica service this year with the May launch of departures from Dallas. There is a laundry list of reasons that, are not listed on their vague baggage policy. I almost always fly coach so the experience was normal. So, in effect, what you're saying is that Ben's bad experience on an airplane full of people he describes as clueless is due, in part, to his own inability to figure out how to recline his seat? For those looking for extra comfort, they also offer a Stretch seating where every seat has more legroom than standard seating on other airlines. Otherwise, you'll be shown a list of flights for the entire month, which can be overwhelming. I spent an additional 6 hours at the airport and a total of 4 times going through security check points. My takeaway was that those were the longest flights I ever cared to fly on Frontier: the convenience of a direct flight was worth the ULCC experience, but I was definitely not interested in spending any more time with them than that. If the choice is Allegiant or my car, I hit the road. According to this carrier's official webpage, Frontier Airlines serves about 120 destinations in the U.S., Caribbean, Mexico, and Central America. Yesterday I flew Frontier Airlines for the first time, which is one of the biggest ultra low cost carriers (ULCCs) in the United States. Wine. So we are waiting for a crew. How would we leave the airport without a car seat for our 2 year old granddaughter? [tpg_rating ticket-class="economy" tpg-rating-score="41" ground-experience="1" cabin-seat="17" amens-ife="5" food-bev="11" service="7" pros="The flight was on time; pleasant enough interactions with all staff members I encountered." Avoid that bathroom. Flying Frontier from Midwest to Orlando, we still have clapping on landing like 75% of the time. The lack of these services and electrical outlets on our flights means cost savings, and the lowest fares possible can be passed on to our customers! That depends, especially on the unannounced price of the pass, which I expect to cost a premium. And their free carry-on space under the seat in front was so small, my SLR didn't fit. Which, come and think of it, that might not be a bad strategy given the customer base. You have successfully joined our subscriber list. Tamps sucks. Try it out now! Id rather put up with the great shoeless than airline workers who are nasty to me. Now there are plenty of respectable, well-behaved Floridians and visitors, but in my experience (even when flying UA F), there's just a general edginess and bad behavior on flights to FL. It's probably an isolated incident, you were very unlucky. These meal options are subject to availability and advance request is required to ensure the meal can be offered. Ive never flown with Frontier and never will again. I've been in touch with customer service all the way to the executive level. We chose our flight because it was a nonstop flight as well. It is a lever underneath the seat. Are you looking forward to a trip to the warm Caribbean? But you can't blame the airline for their passengers. She likes to cook for her family, friends, and people she meets on the internet! The GoWild pass also has ~60 blackout dates, most during busy holiday seasons. You see these apes crawling in and out of the lavatories (because they obviously go barefoot). WTF?! Try to book a LCC in Europe like Ryanair or Easyjet last minute, you won't have a one-way for that money. Just got off my Frontier flight from Portland, Maine. Overall, Frontier Airlines has a fairly relaxed policy when it comes to bringing food on board. I had no customer drama and the gate staff were all in matching green polos (I think). My refund was $83. What people say isnt nearly as important as what they do. Elitist maybe.. but rac.ist why? Everyone trying to take better empty seats before takeoff and stewards trying to wrangle them back to assigned seat. The workers are full of racist people. These utilitarian seats are just that. Time to camel up and hold on until Ok Ben, come on. If you have very long legs, you'll want to book one of the "Stretch seats" up front, but most people of average . Took less than 15 minutes and was half the price than online. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The boarding staff on the return trip were amazingly rude and completely detached and forcing all zone 3 customers to place their hand bags in their sizing basket which is inches smaller than any other carrier.. many customers were forced to pay 100$ per hand bag for a strap not fitting in etc Just a preference. After a weekend of ultra-low-cost flights, I have basically the same impression as I did when I landed in Fort Lauderdale after my Spirit flight. Much of this dissatisfaction seems to be centered around flight cancellation policy, baggage policy, seat comfort, and onboard experience. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I challenge anyone to tell me why the Big Front Seat is worse than AA domestic "first" class. Seems to me the only one who's linking race with "uncivilized" here is you! If you're waiting for Frontier's "GoWild" pass release in 2023, I recommend waiting for the price release and our review to come out before purchasing the pass! The seats suck. Personally, I love flying with Frontier. Yes the plane interiors could use some work. Everything sucks. was $156. That is the beauty of our capitalist system. They have changed all of workers to full time salesmen..they changed their title to reflect so..their goal is to extract as much money from the customer as possible. No thank you, apology or any niceties from her. The key is to understand what you are getting into. The prison bus mentality 2. Making matters worse, there were no self-service check-in kiosks for passengers to use to speed up the process. TPG values it at $1,600. I felt like being cheap, so we didn't pay for any extras. You are allowed to bring both packaged and unpackaged food, although it may be subject to size and weight restrictions. This Airline has all but peppered the experience in a negative way! Besides, its not like flying with American Airlines is a luxury experience. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Dont think you can blame that poor decision on Frontier Airlines. However, passengers are not allowed to bring any outside alcoholic beverages onto the plane, and all drinks must be purchased from Frontier Airlines. Frontier airlines meals are not included in the price of your ticket; they have a limited inflight menu onboard their flights that offer non-alcoholic beverages, wines, beers, spirits and snacks for sale inflight. The . The comfortable cabin includes leather seats, adjustable headrests, and power ports on select seats as well as complimentary snacks and non-alcoholic drinks. I flew frontier and witnessed people on the floor in the isle way taking naps - wtf !?! BEWARE! The carry-on bag must not exceed 24" tall, 10" wide, and 16" long., And if you want to check a bag, that'll be $60. I have nothing against ULCCs, because if they can get you nonstop to your destination at a reasonable price, then you cant really beat that. I find their staff to be cold and unhelpful. But Is Frontier Airlines good? Enrollment required. Sounds like they took the nature theme a step further and allowed their lavatories to resemble the disgusting solo restrooms with vault toilets that youd find in places like hiking trails and national parks. Definitely a good Monday laugh. Agree on the toilets though, theyre disgusting, and Ive seen FAs let people get way too drunk on TPA flights for their own good.

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