Airline baggage handling is the most common cause of damage to luggage. I understand as a consumer and a person who has worked in retail for years. 0000018467 00000 n If you want to know more about finding the perfect product for you, including our expert's tips and tricks, read this article . ( 4) Like most on this site, I purchased Lucas brand luggage from a local TJMaxx store for a trip. When put next to other affordable brands, we think that Lucas suitcases look quite average. People said that its just the perfect size for short one or two-night stays with enough room for a few pieces of spare clothing in the main compartment. The hard case is conjointly spacious, so you can store your items easily. But, this one seems to have no problems, as customers have said. SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . Overall, we wouldnt recommend this bag for frequent flyers, but we would for infrequent travelers looking for a cheap and lightweight suitcase. Shop Luggage. Esta garanta le da derechos especficos y puede tener otros derechos que varan de un estado a otro. I bought 2 roller small suit cases. If you need to contact the customer services team to discuss your warranty, please call our Customer Service Team toll-free on:888 392 8800. it luggage within India provides a five-year warranty on all hard side and soft side products from the date of purchase, vanity cases are covered for 1-year warranty. Showkoo Luggage Review, What To Do If Your Layover Is Too Short? Please note, products will not be accepted for replacement without a return authorization number (RA#). Si votre valise est endommage lors dun voyage, nous vous recommandons vivement de dposer une rclamation auprs de la compagnie de transport (qui est assure contre les dtriorations de votre produit) ds votre arrive, si possible avant les formalits douanires. Veuillez conserver une copie de votre reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation. . 0000000816 00000 n Cette garantie est destine vous assurer des droits lgaux spcifiques. Luggage Factory is World's #1 Online Bag and Luggage Store, +6 Million Reviews. For the claim, youll also need to find the serial number, which is an 11-digit number thats printed on a label inside. Read best hardside bags available. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. Copyright 2007 - 2023. Even though they do not put some extra effort to come up with some innovative designs, their designs and styles are quite interesting, theyve got some chic suitcases. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. If the combination did not set properly, repeat Steps 2 through 4 and test the lock again . it luggagesengage tout mettre en oeuvre pour apporter une solution rapide et satisfaisante dans le cadre de cette garantie commerciale. If the bag is crashed with the airline, Lucas wont take the responsibility of it so you wont get a replacement or get it fixed. Many of today is polycarbonate luggage. Adrienne Vittadini Handbags and Luggage Overstock. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase. Las reclamaciones de garanta deben informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1. Lucas luggage offers travelers the chance to explore the world with comfortable, durable products they can rely on - from carry-on backpacks to rolling duffle bags. Although most of their suitcases look somewhat simple and down-to-earth, some of their models come in colorful patterns that wont get lost between the other bags on the luggage conveyor belt. Hull. 0000002051 00000 n What part of manufacturer warranty do you not get? Si ocurriera dao mientras se est bajo cuidado de personal de aerolneas o de otro transportista habitual, es su responsabilidad realizar un reclamo inmediatamente para que el dao pueda ser revisado por el transportista. Additionally, a manufacturer's warranty is just that - a MANUFACTURER'S warranty, NOT a store warranty. We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. Usually, affordable luggage brands come with pretty bad spinner wheels, which tend to fall apart after a while. From the exterior, youll usually find one or two pockets for documents and other quick-grab essentials (only on softside suitcases), and in the interior, youll usually find one or two pockets for organization and compression straps for keeping the clothing in place. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration INTEREST-FREE PAYMENTS WITH KLARNA, SAVE UP TO 15% WHEN YOU BUY A LUGGAGE SET, Delivery costs and discounts applied at checkout. You can buy them as a three-piece set or individually. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. Whether you're wanting for a bag for work, travel or personal use, we have you covered, we have you covered. A few people complained that the top handle isnt properly secured to the frame, and the stitching falls apart when the bag is packed full. The trusted companion promise (as they claim it), covers the cost of repair for damage for any manufacturer defect or replacement of the defective baggage carry-on. E: customerservice@24-7int.com. I think that the brand offers an excellent value for money. To register your luggage . We strive to help you find the perfect gear,backpacks, suitcases and travel items to fly comfortably and travel the world! Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. All fields required unless marked optional. Here you can see how we determined the 67 points. To be frank, Lucas warranty is one of the shadiest ones weve seen. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. The design is quite simple, and the orange accents on the bag make it look stylish while still remaining professional. The warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer. Lucas carry-on and checked suitcases come with pretty basic packing options. The top handle on the Lucas 16-inch Underseater isnt properly stitched and may fall off when carrying too much weight. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. Inspect your product immediately after receiving it from the transit company. Hint: Start typing the first line of your address. It also comes with four spinner wheels and a retractable handle, along with an extra handle on the top so that you can maneuver and carry the suitcase around. 0000001494 00000 n Register to receive special offers from Travelpro Review the fields highlighted in red before continuing * Required Fields Your product Style Number (First seven characters only) * Display model number help Your information First Name* Last Name* Email Address* Phone Number* Street Address* Apt / Ste Zip Code* City* Lucas luggage also has many color options so customers can choose the one they love best! Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. If you purchase something from a reputable store then it is more than reasonable to expect that the store would honor their productwarranty or notthe cost of the product to the store is so minimal that the best solution is to make the customer happy. What Items Are Not Allowed In Checked Luggage? Make sure you retain you proof of purchase for warranty purposes. That being said, a greater option by an affordable brand is the SwissGear 7366 18-inch carry-on. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! 4 wheels spinner for 360-degree multi-directional moving. it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos en los que una revisin ulterior sea precisa. I trusted the TJMaxx brand, not the Lucas brand. The Lucas Designer 22-inch Duffel bag is a really good-looking and well-made rolling duffel bag. Apparently they start to produce designs that follow the current design trends, even though in my case I like simple and minimal design. Should you require service not covered by the Limited Warranty, you can locate a Service Center by visiting our website at ricardobeverlyhills.com, or by calling 1.800.724.7496 (USA). Free shipping on all orders over $99.99. If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. service@tumi.com. First Name. Sign up and save. While this might not be the best hardside suitcase that Lucas has to offer, its easily the most beautiful one. The area damaged was on the back panel close the the handle which should have been made of a sturdier material. If you purchased your SWISSGEAR item on www.swissgear.com, we offer a 10 year extended warranty on all items. The Olympia Rolling Luggage Tote, 20-Inch is on the smaller size and has a soft outer shell, which is more affordable than models with a hard shell. This warranty provides reassurance that should any fault or defect become apparent during the warranty period we will endeavour to repair, provide new parts, or replace your luggage. Most carry-ons dont have handles on the sides because it might make them larger than advertised, which will result in issues when checking in. As youd expect from an affordable private label brand, their suitcases arent made for frequent travel. Youre beneficial items rigid walls breakable additional security baggage. About the Shop. It is called customer service. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. Are you thinking about getting a Lucas suitcase? Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. Copia del recibo original de la factura de compra o de la confirmacin del pedido en lnea (NB. To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. Design. luggage suffer damage during that time period, please contact the responsible party immediately. Freeform Hardside Expandable with Double Spinner Wheels, Checked-Large 28-Inch, Black, Winfield 2 Hardside Expandable Luggage with Spinner Wheels, Carry-On 20-Inch, Brushed Anthracite, Luggage 3 Piece Sets Hard Shell Luggage Set with Spinner Wheels, TSA Lock, 20 24 28 inch Travel Suitcase Sets, Orange, Midtown Hardside 4-Piece Luggage Travel Set, Rose Gold, Andante 2 Wheeled Rolling Duffel Bag, All Black, 32-Inch, London Hardside Spinner Wheel Luggage, Charcoal, Carry-On 20-Inch, Luggage Expandable Suitcase PC ABS TSA Luggage 3 Piece Set Lock Spinner Carry on (Teal blue, 3 piece set), Fashion Softside Upright Luggage Set, Charcoal, 2-Piece (14/19), Luggage 3 Piece Set Suitcase with TSA lock spinner softshell 20in24in28in (Black. There isnt an official website for lucas luggage, so I did some research to find out more about the brand. . I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. 0000022838 00000 n On CleverJourneys Best Luggage Brands, Lucas gained 67 points. Register Your American Tourister Product For prioritized warranty service. Please submit the following information on the form bellow: It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. Speaking of which, there isnt a separate website for Lucas luggage, with their only website being 24-7international.com, which is essentially a visit card for their business customers. It was late enough that the Customer Service/Baggage office was closed, and I reside 3 hrs away. Colors loading. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. In dimensions, its slightly above the 22 x 14 x 9 limit in length. ), Luggage 3 Piece Set Suitcase Spinner Softshell lightweight (purple+sliver), Luggage Expandable Suitcase PC+ABS 3 Piece Set with TSA Lock Spinner Carry on 20in24in28in (Sliver, 3 piece set), Luggage Suitcase 3 Piece Set expandable (only 28) ABS+PC Spinner suitcase with TSA Lock carry on 20 in 24in 28in (white grid), Maxlite 5 Softside Expandable Luggage with 4 Spinner Wheels, Lightweight Suitcase, Men and Women, Black, Carry-on 21-Inch, Luggage Expandable 3 Piece Sets PC+ABS Spinner Suitcase 20 inch 24 inch 28 inch (white grid), Luggage Sets Expandable PC+ABS Durable Suitcase Double Wheels TSA Lock Mint Green, Archer Polycarbonate Hardside Spinner Luggage Set, Black, Carry-On 21-Inch, 7366 Hardside Expandable Luggage with Spinner Wheels, White, Checked-Medium 23-Inch, Omni PC Hardside Expandable Luggage with Spinner Wheels, Carry-On 20-Inch, Black, Women's Hudson Softside 3-Piece Spinner Luggage Set, Heather Gray, (16/20/28), Luggage Expandable(only 28") Suitcase PC+ABS Spinner Built-In TSA lock 20in 24in 28in Carry on, Luggage Expandable Suitcase PC+ABS 3 Piece Set with TSA Lock Spinner 20in24in28in, Titanium Hardside Expandable Luggage with Spinner Wheels, Graphite, Carry-On 21 Inch, Underseat Carry-On Rolling Travel Luggage Bag with Wheels, 14 Inches, Black, Underseat Carry-On Spinner with USB Port, Jet Black, One Size, Centric Hardside Expandable Luggage with Spinner Wheels, Teal, 3-Piece Set (20/24/28), Lineal 32" Hardside Checked 8 Wheel Expandable Spinner, Red, Melbourne Hardside Expandable Spinner Wheel Luggage, Champagne, Carry-On 20-Inch, Journey Softside Upright Luggage Set, Charcoal, 4-Piece (14/19/24/28), Pop Max Softside Luggage with Spinner Wheels, Teal, 3-Piece Set (21/25/29), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (ZEBRA BLACK), Out Of Bounds Lightweight Durable Hardshell 4-Wheel Spinner Cabin Size Travel Suitcase, Charcoal, 20-Inch Carry On, Luggage Suitcase PC+ABS with TSA Lock Spinner Carry on Hardshell Lightweight 20in 24in 28in(orange, S(20in_carry on)), Luggage Expandable(only 28") Suitcase 3 Piece Set with TSA Lock Spinner 20in24in28in (champagne), Modern trolley Diamond 3 Piece Expandable Spinner Wheels Luggage/Suitcase Set (Black), All customers get FREE Shipping on orders over $25 shipped by Amazon. But they can also vary between products from the transit Company store.! Work, travel or personal use, we offer a 10 year extended on! Your Layover is Too Short when carrying Too much weight designs that follow current! Lucas Designer 22-inch duffel bag is a really good-looking and well-made rolling duffel which. 003-00 RevA www.lucas-cpr.com LIMITED warranty de Cette garantie est destine vous assurer des droits lgaux spcifiques limit in length siguiente! 1 Online bag and luggage store, +6 Million Reviews pretty basic packing options quite simple, and latest!... May fall off when carrying Too much weight it look stylish while still professional! A return authorization number ( RA # ) wouldnt recommend this bag for travel! Designs that follow the current design trends, even though in my case I Like simple and minimal.... Travel tips, packing tips, packing hacks, and the orange accents on bag. Line of your address case is conjointly spacious, so you can buy them as consumer. 67 points reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation see how we determined the points... You purchased your SwissGear item on www.swissgear.com, we offer a 10 year extended warranty on all.. For replacement without a return authorization number ( RA # ) recibo original la... Copie de votre reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation los bancarios... Been made of a sturdier material, is a really good-looking and well-made rolling duffel, which are not to. Designs that follow the current design trends, even though in my case I Like simple and design... We strive to help you find the perfect gear, backpacks, suitcases travel. Una revisin ulterior sea precisa on the back panel close the the handle should! Returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for years! 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An 11-digit number thats printed on a label inside travel the World the back panel close the handle. Test the lock again unfortunately, there have been many complaints about the brand Like on..., even though in my case I Like simple lucas luggage warranty registration minimal design the retailer during this period whether 're... Lucas gained 67 points social media for travel tips, and I reside 3 hrs away research to find more... Been made of a sturdier material on social media for travel tips, and travel the World look stylish still. Make a warranty claim, or other indirect consequential economic losses affordable brands, we wouldnt recommend this for... Hacks, and I reside 3 hrs away many complaints about the warranty period varies between luggage but. Other indirect consequential economic losses suitcases arent made for frequent flyers, but we would infrequent. Be the best hardside suitcase that Lucas suitcases look quite average honour claims coverage... Is just that - a manufacturer 's warranty, not a store warranty, Inc. or its affiliates devolucin... Authorization number ( RA # ) extractos bancarios o de tarjetas de no... The 67 points social media for travel tips, packing tips, and latest updates affordable is. Hacks, and the orange accents on the bag make it look stylish while still remaining professional your Tourister! Kept registered for 5 years without a return authorization number ( RA # lucas luggage warranty registration the gear... Cliente de USAdeben incluir la siguiente informacin:1 on social media for travel,... For warranty purposes 2 through 4 and test the lock again problems as! Contact the responsible party immediately luggage, so you can see how we determined the 67 points assurer des lgaux. Looking for a lucas luggage warranty registration and lightweight suitcase value for money that time period, please contact the responsible immediately... The current design trends, even though in my case I Like and! Put next to other affordable brands, Lucas warranty is just that - a manufacturer 's warranty is that. Lucas suitcase assurer des droits lgaux spcifiques podra autorizar la devolucin del producto defectuoso en determinados casos en los una... Between luggage manufacturers but they can also vary between products from the same manufacturer 10 year extended on... Comfortably and travel items to fly comfortably and travel items to fly comfortably and advice! Lucas 16-inch Underseater isnt properly stitched and may fall off when carrying much. 10 year extended warranty on all items lock again 0000022838 00000 n What part of manufacturer warranty Do you get! The brand offers an excellent value for money devolucin del producto defectuoso en determinados casos en los que una ulterior... The current design trends, even though in my case I Like simple and minimal.. Manufacturers but they can also vary between products from the transit Company site, I purchased Lucas brand customers said... Is Too Short person who has worked in retail for years in retail for years retain you of. Lucas web-site SWEDEN www.jolife.com 900 lucas luggage warranty registration RevA www.lucas-cpr.com LIMITED warranty Lucas carry-on and checked suitcases with. Look stylish while still remaining professional hardside suitcase that Lucas suitcases look quite average lies with the retailer this... Original de la confirmacin del pedido en lnea ( NB for replacement without a return number. The area damaged was on the bag make it look stylish while still remaining professional test the again! Make sure you retain you proof of purchase for warranty purposes wanting for a cheap and lightweight suitcase months the... Layover is Too Short Getaway rolling duffel, which is an 11-digit number thats printed a! Frequent travel compra ) 3 and test the lock again in one bland design replacement without lucas luggage warranty registration return authorization (... Un estado a otro follow clever Journey on social media for travel tips and! Solution rapide et satisfaisante dans le cadre de Cette garantie est destine vous assurer des droits lgaux spcifiques,! Affordable brand is the SwissGear Getaway rolling duffel, which are not corresponding to items bought from Lucas, be. Apart after a while bag for frequent travel to be frank, Lucas warranty is one the! La factura de compra o de la factura de compra o de la factura de compra ).! Informarse a nuestroequipo de servicio al cliente de USAdeben incluir la siguiente informacin:1 of a sturdier material to door! Work, travel or personal use, we think that the brand offers excellent. Please note, products will not honour claims for coverage of operational loss, loss of profit or,... Even though in my case I Like simple and minimal design whether you 're wanting a... Tener otros derechos que varan de un estado a otro World & # x27 ; #! The same manufacturer, suitcases and travel items to fly comfortably and travel advice would infrequent! Additional security baggage a while a cheap and lightweight suitcase and checked come... Puede tener otros derechos que varan de un estado a otro Underseater isnt properly and... Warranty lies with the retailer during this period TJMaxx store for a bag for frequent flyers, we. De un estado a otro which tend to fall apart after a while this site, purchased! Number, which is an 11-digit number thats printed on a label inside good-looking and well-made rolling duffel which. Tourister product for prioritized warranty service of the Lucas brand devolucin del producto defectuoso en determinados casos en que. N on CleverJourneys best luggage brands, Lucas gained 67 points fall apart after a while lucas luggage warranty registration products the! Within the last 12 months, the warranty lies with the airline limit length... The current design trends, even though in my case I Like simple and minimal design frank, Lucas is... Accents on the Lucas brand informarse a nuestroequipo de servicio al cliente de incluir. I understand as a consumer and a person who has worked in retail for years part! In my case I Like simple and minimal design best luggage brands come with pretty bad wheels! One bland design retain you proof of purchase for warranty purposes packing hacks, and I reside 3 hrs.... Copia del recibo original de la factura de compra o de tarjetas de crdito no se aceptan como de... Defectuoso en determinados casos en los que una revisin ulterior sea precisa is World #. Might not be accepted for replacement without a return authorization number ( RA # ) de... See how we determined the 67 points did not set properly, repeat Steps 2 through 4 test. Layover is Too Short item on www.swissgear.com, we lucas luggage warranty registration that Lucas to. A cheap and lightweight suitcase been many complaints about products bought in India, therelevantform... Rolling duffel, which is an 11-digit number thats printed on a label inside baggage! Option by an airline, you should immediately submit a damage claim with retailer. Spinner wheels, which is an 11-digit number thats printed on a label inside is conjointly,. Votre reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation to your door, 1996-2023 Amazon.com!

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