Menulist. The employee told us over the phone that they were unable to seat all of us together at one table butMore. The drinks r great but food is not. There are some things I would work on one is a hostess to stay in the front of the store to greet people. My sons were okay, but mine were over hard, not a drop of yoke! We needed water but she was no where to be found, and It wasnt busy at all. With locations in some of the world's most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami and Orlando, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. They have some amazing drinks at that bar! more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations, There are newer reviews for The Sugar Factory. Then would not let us have just vanilla ice cream with the birthday bowel that was offered so they didnt get to do the special birthday song for her. Legendary desserts will top the menu with the famous King Kong Sundae, serving up to 12 people with 24 scoops of ice cream topped with sprinkles, gummy bears, caramel sauce, fudge sauce and giant pops. Looking for a romantic getaway or just looking for a place to have a Rock Star Experience? Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. The cheese wasn't even melted. The bartender/server was great too. It was litty! It was crowded. $12.95. This was our second attempt at this Sugar Factory. Their menu is huge with so many varieties of ice cream treats and drinks. Sunday-Thursday: 11am-9pm. Is there a cost for parking if not staying at the Hard Rock Caf? Do Not Sell or Share My Personal Information, Welcome to Sugar Factory American Brasserie - Biloxi! Note: your question will be posted publicly on the Questions & Answers page. The manager was generous enough to comp the milkshake and when it came out my daughter was happy as can be. Find next available. There were no apologies, nothing taken off our bill for my breakfast, Call 1-888-777-9696. The casino allows smoking so not super fun to walk through but overall great experience. The food is just very mediocre for the price. Sugar Factory Orlando features delectable dinner selections. Parties of 10 or more are considered Banquet Parties. Well definitely be back after I deliver my baby. Definitely large enough to split! They advertise Gelato so we went into the candy counter area to get some. I understand having being short staffed or very busy but that wasn't the case and I've been there 4 times, SAME CRAP. F1117VUmichelleh. Nice atmosphere but disappointed in the food and drinks are weak for the price. It was fun watching some of the drinks that were served at other tables too. They were out of that. We had a veggie omelette, hash browns, grits and pancakes. It was fun watching some of the drinks that were served at other tables too. Overlooking the casino, the elevated white marble bar seats 12 guests and provides full menu service complete with Sugar Factorys signature 64 oz. Took a while to be greeted, but our waitress was good. Thats not what he wanted. Again, we were the only customers in the restaurant! It was crowded. The atmosphere was comfortable, unique and welcoming. Shame on them. The only food we actually liked were the french fries. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. The Sugar Factory is rated accordingly in the following categories by Tripadvisor travellers: Are the prices at this restaurant mid-range / moderate? My son asked if we might have some salt and pepper, and I asked for my eggs to be replaced. Please make these large-party reservations by contacting us directly. were assembled sloppily, overcooked, and not warm. They ask you to leave. The only food we actually liked were the french fries. sorry to say. SIRVED is a registered trade-mark of Sirved Mobile Solutions Inc. Daily 11:00 pm4:15 am One couple came in as we were leaving. A waste of $26. I shouldnt have had to pay for my breakfast, but they wouldnt remove it from our check! The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. But I also know those milkshakes are an art and Im assuming they are time consuming but not 45 minutes. We had a great breakfast there before hitting the road for home---perfection down to the coffee !! He was tall and wore glasses. , Hard Rock Hotel & Casino Biloxi. Ordered chicken and waffles. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530 The chicken tasted like straight pepper. My son and I ordered eggs over easy, my daughter in law ordered an omelet, my grandsons, the rainbow pancakes! 1 1. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. I then called the restaurant and was able to get a reservation for 5! The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Most likely, you'll come back to Sugar Factory Biloxi later to try great milkshakes, juice or chocolate shake. VIEW MENU. vegetables . The atmosphere is lit . Food was pricey, Drinks were not very tasteful. The dining room, lined with red leather banquettes, crystal chandeliers and antique brass accents, will seat 120 guests. Was told it was a 2hr wait. Would definitely go back! We had an awesome waiter - can't remember his name, I'msorry to say. I definitely think the food presentation could be better and better tasting for the price. Are you sure you want to delete this question? Awesome the service what's outstanding the food was outstanding and the atmosphere was electric. We had the chicken and waffles, a burger, and the club sandwich. Service was extremely slow. I could literally reach out and touch the people at the next table. The food exceeded our expectations, so kudos to the chef. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. nothing!!! Macau Kitchen - chinese (0.02 mi) Sal & Mookie's - italian (0.13 mi) McElroy's Harbor House - american (0.15 mi) Mary Mahoney's Old French House - american (0.17 mi) Fuji Sushi House - japanese, vietnamese (0.2 mi) She had a fabulous time which was the point. We did the half of King Kong which included sparklers , song of her choice and a big celebration song! He deserves a raise. Both were so good. 74 reviews #121 of 152 Restaurants in Biloxi - American Bar. I had such a hard time getting a reservation, but when we arrived at 8:00AM we were the only ones there! Drew and Donny were awesome. I could literally reach out and touch the people at the next table. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Steaks and eggs. Of course the kids loved the dessert which were over the top and all out fabulous! Order good sundaes, strawberry cheesecakes and doughnuts. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. It was my daughters 17th birthday and she and her friends were so excited to go. A little loud (music was booming) but the food and service were great. The service friendly and prices were good. The concept is cute, but contrary to what is advertised, there isno spacing between customers. A waste of $26. We had a great visit! I recommend skipping the overpriced food, and just going for drinks. Waitress said they had to order all new martini glasses so it came in a whiskey glass. There were no apologies, nothing taken off our bill for my breakfast, The server came back to see if everything was okay. We'll be back for that. They make a great iced coffee. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. We had to leave. No lights were on in the room, no one at the candy counter, and no Gelato. I wish I could remember his name. The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. All of the Instagrammable cocktails are available without alcohol for kids, including the guest favorite, The Drake, featuring Drakes Virginia Black Whiskey, peach puree, sweet tea and garnished with Sour Patch peaches and strawberry lemonade cotton candy. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. The bartender/server was great too. When we arrived, we were the only ones there! Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. The experience was great. 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu Open now : 12:00 AM - 11:59 PM See all (60) RATINGS Food Service Value Details CUISINES American, Bar Meals Breakfast, Lunch FEATURES Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations View all details features Call: 952-208-1925. We had a party of 11 and the food took way too long to come out. So we ordered three chocolate shakes. It was my son 16th birthday and we had a blast our waitress was amazing and our food omg . The vibe was good and the food was awesome. We are open 7 days a week!! The waitress came back to the table and said no ice cream. We drove 2 hours for daughters 16th birthday they were out of everything could not even do the drinks they are known for. I could literally reach out and touch the people at the next table. The food was good, my giant margarita was phenomenal, however, my daughters milkshake took almost an hour. Get quick answers from The Sugar Factory staff and past visitors. WillreturnMore, We checked the website the night before for reservations, and were told there was nothing available at 8:00! Neat experience to try the first time though. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I told her that I couldnt eat the eggs! The cheesecake is the best ever. A little loud (music was booming) but the food and service were great. Not super fun to walk through but overall great Experience ( music was booming ) but the food is very! My sons were okay, but mine were over hard, not a drop of yoke weak the! 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