Digital Pass 6. What is Cashback? It should be noted that you cant be refunded your booking fee, the amount you pay to book tickets, but hopefully, this article has shown you all you need to know about football ticket refunds at Arsenal. 'Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. If you're unable to find the answer to your query, you can call the Fan Services Team on on 020 7619 5000. Track your Tickets. . Sell your Platinum tickets to other Arsenal Members. How do I change/update my account details if they change after submitting a withdrawal request? Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. TICKETS. My Digital Pass keeps disappearing from my Apple Wallet. Tickets purchased via the Ticket Exchange are subject to the Home Match Ticket / Electronic Entry Card Terms and Conditions. We get our tickets before Red Members, so ideally youd want to try and request with us first. Digital Pass FAQs. List of 9 Best iPhone Cleaner Apps For You. Q. I have a question that's not covered above, how can I get assistance? (Arsenal is ranked second on the all-time Premier League table.West Ham is tenth in the same ranking. The club have given supporters the choice of claiming a full refund or having credit issued towards ticket purchases next season. A. How will I be made aware that my funds have been submitted successfully into my account? 75 Drayton Park Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? Arsenal Hospitality Website Terms and Conditions, The Arsenal Membership Terms and Conditions 2022-2023 (disabled supporter extract) Yes Disability Access Members ': Jake Paul speaks after defeat to Tommy Fury, Waleed Aly compares T20 Women's World Cup to under 12s cricket, Tyson and Tommy Fury's dad asks Jake Paul to pay up after loss, Liverpool's April visit ticket allocation slashed by 20%, Footballer Danny Simpson talks meeting Ronaldo while on a date, Ange Postecoglou hails 'outstanding' Kyogo Furuhashi after Hampden heroics, Newcastle fans get ready ahead of Carabao Cup final with Man Utd, Crystal Palace boss Patrick Vieira pays tribute to John Motson. This menu is keyboard accessible. Our allocation comes from a group of 350 total supporter tickets spanning the whole world. Tickets for Soccer games: buy Arsenal Soccer single game tickets at Ticketmaster.com. "The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. We on average receive a maximum of 30 so please dont ask for / expect your huge bachelor/bachelorette party group will be approved. Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. Members canpurchase tickets or check availability on the Ticket Exchange via their Online Box Office account. "As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. Sun 28 May 2023. Click here to use this service. Step 7: Select the desired seats individually and click Addto add these to your basket. A. We regret that we are unable to refund or exchange the following unless the goods are faulty; 75 Drayton Park TO ENTER: Arsenal will be sending surveys via email to match attendees across the 22/23 season, giving those select fans the chance to provide feedback on their match-day experiences. Step 6: Any block with availability will be highlighted in blue and any block without availability in will be greyed out. ARSENAL confirmed they will refund ticket holders for their ten remaining matches this season. justgiving.com. Take your seat for the 22/23 season! This behind-closed doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. Since the 2020 season, Arsenal have changed to sending us digital tickets, which makes distribution easier for everybody. Everton has amassed only 21 points from their 24 games so far this season and are looking to find a consistent run of good form under new manager Sean Dyche. 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Highbury House Can I leave my account funds to build up over a period of seasons or do they need to be cleared by a certain date? (note: arrival times for the tickets vary it can be anywhere between 2 weeks to 4 days before the match). Click here to read our Ticket Exchange guide. A. At what age can i bring a child to a game? Mar. Members can only purchase one ticket per membership for . The purpose of the blogs and articles is to keep you updated using vivid formats and interesting styles so that significant information stays in your mind. Trustpilot. Read our coronavirus in sport live blog for the latest news & updates. Buy away tickets (in line with the club's ticketing policy) Enter ballots for Domestic Cup Semi-Final and Final tickets. All Rights Reserved. The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. Therefore, the Emirates club said they will reimburse supporters who have already paid for their seats. Nothing beats the atmosphere, drama and passion of a matchday. The Cashback service will be available throughout each season during designated periods. As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the COVID-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. The well-established sports tickets broker has excellent availability for all games at Emirates Stadium - and at affordable prices too. Arsenal Football Club, most commonly referred to as Arsenal or The Gunners, is a professional football club that is based out of Islington, London, England. If not, you can search our extensive Help Centrewhich contains lots of useful information about the Club's Ticketing Services and more. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. Sky TV may yet need to select which matches will be televised in the UK for the weekend youre attending. Q. As the league opener against reigning champions Manchester City beckons, supporters will be rushing to secure their Arsenal football tickets using the different methods available: directly through the club, using the official ticket exchange and searching secondary ticketing websites. Club Level Season Ticket Waiting List Terms and Conditions If you are a Platinum member please call on 0345 262 0001 who will be able to assist you with your query. To close a submenu press the escape key. Q. I am a Platinum/Gold Level Member can I buy a ticket using this service? This menu is keyboard accessible. Help us improve this article with your feedback. Memberships For The 2022/23 Season. Do I still get attendance trophies if I transfer my ticket? Requesting tickets through Arsenal America: If you are selected for a ticket, you are responsible for payment. News Group Newspapers Limited in England No. The likes of Gabriel jesus, Thomas Partey and Bukayo Saka will travel from London to Birmingham for this match. There may also be occasions when this service will be used to refund our other membership levels when it hasn't been possible to refund their method of payment directly. It can take up to 10 working days for the funds to clear into your account and once the funds have cleared it will show as paid. Step 2: Then, click on Match Ticketsat the top of the page. Q. Q. Why Do Developers Choose and Love Woocommerce? We are no longer accepting comments on this article. In terms of away football tickets, fans need to send a letter to the above address with the physical tickets and details of how the tickets were purchased enclosed. A. Q. Ticket Exchange gives Silver, Red, Cannon and Junior Gunner Members even greater chance of attending games they want. Step 3: Click on 'All Matches'. Please ensure that you enter the correct bank details, any incorrectly submitted details will result in a failed transfer request and you will have to wait until the next available window to resubmit your withdrawal request. Help Centre. Use the checkbox on checkout to add additional member email addresses. Sat 20 May 2023. . A. What description will be listed on my bank statement next to the credited funds? Q. Memberships. These will go on sale to Silver Members two calendar months prior to each home fixture. Do I Still Earn My Arsenal Rewards Points for Transferring my Ticket? By However, clubs struggling for cash lower down the football pyramid have more difficult financial decisions. All updates will continue to appear here on Arsenal.com and across our social media. I am having problems accessing parts of the site when purchasing tickets, Error messages buying tickets on the Online Box Office. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . Arsenal have confirmed tickets sold for the remaining matches of the season will be refunded with games heading "behind closed doors." A list of commonly asked questions about Ticket Exchange. *Subject to UEFA Champions League participation. Cashbackcan be used by Platinum and Gold members and provides a way of reimbursing Members who have accrued monies via Ticket Exchange by withdrawing the proceedsof successful seats sold via Ticket Exchange and transferred in to your chosen bank account. I am a Season Ticket holder in the Family Enclosure, how can I use Ticket Transfer? When you enter this historic building, you will be captivated by the enormous crane, once used in the production of large . The Club is unable to provide any refunds for tickets purchased from any unauthorised resllers. Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. Full details and timings will be communicated directly to fans. The team is available Monday to Friday, 9am to 5pm. We cannot tell you of the probability or chances of ticket requests, as we will not know until the club give us what they can. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. The category assigned to each specific game is determined . Back for 2022-23 - first fixtures booking now! "All tickets have been refunded via . A. Please note the carabao cup is not included. It truly means the world to all of us. Arsenal have confirmed that ticket holders will be entitled to a refund for the club's last 10 matches of the campaign. If a problem occurs prior to when its too late, Arsenal will give you a full refund. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase . Were aware that the London games (mainly NLD) will magically also happen to be on many peoples birthdays, partners visiting London, etc. Protecting both the seller and buyer. If you submit incorrect details, the funds will return to your account to be withdrawn at a future window. If a match date is moved due to advancement in a tournament (ex: match moved from March to May because of advancement in Champions League), you will keep your ticket if you are able to change your travel plans. Official Tottenham Hotspur Ticket Sales. Will I be notified if my withdrawal request fails? Full details and timings will be communicated directly to fans. . Unfortunately, itd be too late for a full refund if this was the scenario. 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