Company Registered Number: 1569304. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Thoroughly recommend. Best wishes. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 10% Recommend. We would be delighted to arrange an appointment with you. Contact us. Get in touch with us online or on the phone to book your visit. If you are interested in going, you can find out more about the trip here. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. Has anyone experienced buying car mats from Park Lane BMW? You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Always helpful knowledgeable and professional. Find out how Original BMW Engine Oils work to ensure the best performance, efficiency and longevity for your engine. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Need a repair or looking for original BMW parts? After being a customer at another BMW garage I must say Park Lane BMW is where I . - show. This procedure explains how we will deal with any complaints. Search for your BMW. So disappointing BMW ..What was also shocking is that when I questioned the 21, they made me feel cheap. Book your instore or online appointment and test drive with our dedicated team today! Was not even offered a drink. If I could give more stars I would. VAT Number: GB 584 4519 13. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. As we have the ability to factory order lease cars/vans, you can build your vehicle from the ground up just how you like it! Best wishes, BMW Park Lane. BMW thought it appropriate to give me 21 worth of petrol? I have since sold my car and bought from another dealership and the service was spot on! Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. We will be unable to process any lease without a credit check and subsequent credit approval. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! The form will need to be signed and returned to us. Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. Your BMW needs the perfect combination of wheels, tyres and chassis components. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. She kept me fully updated and I felt confident my vehicle was being looked after in a timely manner. WAYNE MANTON I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. Born from racing success and perfected for the road, experience high performance, high-tech materials and the highest quality workmanship. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! Take centre stage with our BMW 8 Series offer. Our deals are available for both personal lease and business lease. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. and some lousy excuses from him and his manager! Anyone can write a Trustpilot review. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . Kept me updated and all my needs were met. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. Not happy with the service at all to be honest. When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. BMW Motorrad Park Lane. We were very happy with the service we got from him and BMW. Start your new life on two wheels with the BMW Rookie To Rider programme. My point of contact was Jordan Mullan. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. Suggested companies are based on peoples browsing tendencies. Rude and unhelpful as soon as they have your money. Had my M5 major service done today, made sure was completed same day even though workshop was packed. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. Introducing the all-new MINI Electric Convertible. Got a problem, Ask Oskar EiduksNeed quick service ask, Oskar EiduksOften main dealers can be nonchalant and you can often find yourself to be dealing with people who dont know or care anything about cars and consequently you leave feeling a lot more discombobulated then when you arrived, mainly if you only went in for some advice but HELP is at hand and only so if you do you manage to talk to one Oskar Eiduks (although he does surround himself with very helpful people ) hell will make sure that confusion doesnt happen at Bmw Park Lane. We are delighted to hear you had a great service by Jordan. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. Registered Name: BMW Park Lane. If you have a complaint about any aspect of our service then we would like to hear from you. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. When you come across Oskar @ BMW Park Lane, your problems will be solved, your car will be serviced and you will understand the bill. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. Good Morning, Thank you for taking the time to leave us a review. If you have any questions at all regarding this, please contact us. Retail customers only. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. BMW Motorrad Park Lane is a credit broker, not a lender. Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . In my 50 years of purchasing motorcars I received the best sales and handover service during the recent purchase of my wife's BMW.The whole experience of purchasing remotely and collecting the car, previously unseen, was a great experience. We are delighted to read your comments and we will share it with Jordan. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. 29 January 2019. This end of the box had no ``BMW Tape`` on it, as the other end did. This is the BMW Park Lane company profile. Ian Lord #45 crew chief. Best wishes, BMW Park Lane. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. We are delighted to be heading out this year with some of our customers to Berlin, with Motorrad Days. Are you ready for adventure? The roads are calling. PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. shaun muir. Buy $44,970 MSRP. Avoid this place Go to another BMW garage. Always a stress-free experience. Weeks passed before full refund was issued. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! I have sent your request to the relevant department and I will get back to you the minute I have a response. An introduction from us does not amount to independent financial advice. I had a very good experience. Hi Khalid, Thanks for taking the time to leave us a 5 stars review! We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. 411919. Couldn't be happier with the car so far. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Thank you. BMW ISSD at Park Lane BMW/MINI highly recommended. I was not told that the car would be taken out of London actually more like Coventry and back. BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Thank you to Robbie and all the team! Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. I am nice and did not take it further? Best wishes, BMW Park Lane. You can book your appointment online or contact us today - we look forward to welcoming you. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Excellent communication. . for its general insurance mediation activities. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Park Lane I recently booked a new BMW car through the Park Lane dealership. Avoid if you do not want to be disappointed. Browse our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with ease! We got you covered. We are delighted to read your comments and we will share it with Linda. Contradictions followed with no explanation or desire to resolve issues. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? So, if there is a car you fancy leasing we will be able to source it for you. Park Lane | Authorised BMW Retailer. vitor gomes neves #45 mechanic. All I can say as a woman I just felt that I was taken on a little ride. Best wishes. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . . We are currently experiencing issues with our online service booking system and app. Read employee reviews and ratings . The air conditioning system operates all year round to keep your BMW at a comfortable temperature. Best wishes, BMW Park Lane. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. Best wishes, BMW Park Lane. Hi Christopher, Thanks for taking the time to leave us a review. Did they take advantage of the fact I am a women? Speak to our team today and start your Park Lane Journey. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Best wishes, BMW Park Lane. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Ensured that I drove off with an all singing and dancing car, . So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. star star star star star. Guarantees and indemnities may be required. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Super organised. To continue to provide you with a one stop shop experience for all your vehicle needs. "Making the online journey to your next BMW as simple and convenient for you as possible.". BMW Motorrad motorsport director. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. If I did I would be picking holes for the sake of filling in this box. 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