Select a job category from the list of options. Shell Energy Retail Salaries trends. For more than 120 years of our operations in Thailand, Shell has been . Job specializations: Customer Service/HelpDesk. Shell is an Equal Opportunity Employer. Here's how to contact us with your energy or broadband queries. Most people are friendly. Verify your email to use filters. Therefore, it is very important to have strong plan and strategy to achieve sustainability development. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Sustainability, View Shell RechargePlus, View Interview questions at Shell Energy Retail Limited. We have been committed to developing products of quality and to preserving the environment. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Conservation, View Joining Shell Energy is a career for you to learn and develop everyday. Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . Find all the advice you need in one place. Administrative/Clerical. There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. WFH scheme, Shift pattern non flexible Engine oil and lubricants, View Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. - The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. The time flew by. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. You get an email with attachments to help you in the role play so definitely read through it before your assessment. Ability to stay calm and professional when in a challenging situation. We also provide energy solutions for all size businesses. Easy to understand work. Mia Vigor Webchat Executive at Shell Energy UK Coventry. remote working Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. I applied online. Shell Motorsport, View We need to keep moving forward. Makes you feel very appreciated for all of the hard work we do. If successful they'll progress you to their 3 hour long assessment days with other candidates. Customer centric with service mind. Shell Pipeline, View Ability to identify the features and benefits of particular broadband packages or additional products that we provide, and explain these clearly to customers when relevant. . Lubricants for Transport and Industrial Businesses, View #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. managing policy advisor ceo tesla, inc gridscape solutions, inc. . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We Care is one of our core values underpinning our wellbeing focus. The Coventry location can be hard to access especially if you don't drive as the buses are terrible with time. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Shell RechargePlus, View Santa Clara Energy Audit | Milpitas Energy Audit | Cupertino Energy Audit | Sunnyvale Energy Audit | Mountain View Energy Audit | Fremont Energy Audit | Palo Alto Energy Audit. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Telephone interview was well structured and fairly formal whilst being friendly at the same time. Received an email inviting me for a telephone interview around a week after applying. If you would like to chat about any of your feedback in more detail, please drop an email to the people team in confidence. Managers are super supportive as well. I applied online. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. Client Advisor. We welcome and continually learn from feedback. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. There was an icebreaker followed by a relatively simple Math and English test. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Well do our best to get back to you within 48 hours. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? Ensure customers are engaged and comfortable by giving them straightforward and reliable service. good work life balance, Routine work Energy and Innovation, View 18853 / DE PSC No. This estimate is based upon 9 Shell Energy Retail Customer Service Advisor salary report(s) provided by employees or estimated based upon statistical methods. I interviewed at Shell Energy Retail (Coventry, England) in Jul 2021. Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation The process took 1 week. Fluent in both Thai and English Communication skills including writing, speaking, and reading. Permanent. Diverse work place To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. StateEscape, View Shell Trading US Company, View Salary: 20,000 per annum Start Date: 17th October 2022 Our Journey: #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, The Ultimate Job Interview Preparation Guide. Expired. Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. Our Journey:At Shell Energy, we believe that home energy matters. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View My monthly bill was 66 with my previous supplier, Shell changed it to 156 via direct debit with 271 in credit. Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 StateEscape, View The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell Fuels, View The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. I love this company because it is a workplace that people who are willing to learn and grow would thrive in. About Shell in the USA, View Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. Shell Polymers, View Contact us For more information, or to speak with a member of our team, please choose an option below. Liaise with internal teams to ensure case management is followed through when first contact resolution is not possible. About Shell in the USA, View All assessors were lovely and made me feel so relaxed and calm. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Together we are a force for good, View Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Be resilient, tenacious and able to keep yourself motivated to achieve results. Have a good experience at a Shell Service Station? Get a free, personalized salary estimate based on today's job market. Shell in the Community, View The company has also helped to strengthen the talent base within the energy sector in Thailand. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Sustainability, View Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Energy From Deep Water, View Shell RechargePlus, View #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. HappytoHelp@ShellEnergy.com. 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But our chat service is usually the easiest way to get in touch. Do you want to find out about future opportunities at Shell? Posted 3:55:09 PM. Shell Pay & Save. The Future of Energy Challenge, View Ability to overcome difficult customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook. 19-02-38 / DC PSC No. Help and Support. Administrative/Clerical. Ways to save, View The interview process itself took around three hours. Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. Salary: 20,000 per annum They are down to the earth and willing to hear your situation and help you to the highest way possible. There are lots of one to ones and coaching designed to bring out the best in you. Shell Fleet Solutions, View This is an important notice on fraudulent communications that have been made to members of the public. 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