Use the receipts given at whatever store you chose to use. Spectrum has 687 store locations across the U.S., and you can visit the one nearest to you in order to return the equipment. - Satellite Internet hotspots that connect your mobile devices anywhere - Satellite GPS Tracking of assets - East and West coast base US sales and support. net. The good news isyou dont have to strain yourself dealing with their return policies! It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Just use the unused strip to seal the package, then send your return. You will be given a label to affix to the contained equipment that you will return. Remove any old shipping labels and ensure the box is properly sealed. The spectrum also contains an instruction book with it. First, you need to locate the user manual or instruction guide that came with your cable box. The router can be mailed back to us through any local UPS store. Give them the return reference number. There are several methods by which you can return the leased equipment. You can return Spectrum phones and Apple TVs to a UPS store within 14 days of the purchase. However, you cannot return an Apple TV through Spectrum if you removed the shrink wrap. Head to your nearestFedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenterlocation.. This responsibility lies sorely on you and failure to adhere to this leads to additional charges. You can do it without a spaceship. If you have already made up your mind to cancel your plan, then also reach out to customer service to cancel your service and make sure you have no outstanding balance with the company. You will be given a customer care representative. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. ). There are multiple steps associated with cancellation, and the process may take longer than expected. Get the Lowdown on How To Return Spectrum Equipment. Otherwise, Spectrum directs customers to UPS instead of their own stores the vast majority of the time. If you are unable to locate the manual, contact the cable provider for specific instructions on how to return your cable box. Then, drop the box off at the nearby FedEx office. Learn how to offer QR code returns to simplify your customers experience. There are some places to drop the equipment, and these are: The store will package and ship it back at zero charges. Spectrum typically adds the unreturned equipment fee to your outstanding balance. What does Spectrum Equipment need to be Returned? Some customers have also had difficulty getting through to customer service due to the long queues and wait times. However, at a minimum, you will usually need an internet-connected device, an internet connection, and possibly an HDTV antenna, depending on where you live. 8504 FIRESTONE BLVD. Always keep your Return Deadline in mind. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');You can call Spectrum at (833) 267-6094 if you need to return your equipment. You can also ship your Spectrum equipment from home if you request a home return kit. How to find spectrum return equipment near me Open Google Maps on your computer or APP, just type an address or name of a place . Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. We know how ungenerous and unreliable stores can be when it comes to returning products. Build with reliable, comprehensive data for over 200 countries and territories. Torn between two businesses? Otherwise . Use a store locater to find out the one near you and drop off the equipment. First, you will be asked a few questions regarding the reason for dropping the service, and then you will be further guided by the representative in order to end your service.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); You will be asked to return any rented equipment such as cable boxes, remotes and cables, as you will be billed for any unreturned items. Yes, Spectrum does have a return policy. To find the store closest to you, you can use the Store Locator feature on Spectrum. We want to make your transition as simple as possible, so our staff has put together a checklist that you may use to figure out how to return your Spectrum equipment. If you want to return Spectrum equipment, you can do it in one of two ways: You can drop off the equipment you want to return at any Spectrum store near you. Lastly, you should contact your local ISP to see what services and options they have available that you can switch to. The spectrum return equipment locations can help with all your needs. When Spectrum comes to pick up the equipment, you will need to show proof that the equipment belongs to Spectrum, as well as any other paper work that was provided to you or signed by you. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-3','ezslot_16',164,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-3','ezslot_17',164,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0_1');.leader-3-multi-164{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Equipment must be returned in the original shipping container, must include all original parts, and accessories in its original working condition, and must be accompanied by proof of purchase. For more information, visit Data Security Page, FedEx Office or other participating FedEx location, FedEx Office, Office Depot, OfficeMax, FedEx Ship Centeror FedEx Authorized ShipCenter, FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. Theyll assist you accordingly. Sep 15, 2022 Answer Hello, You can return the equipment at any time even after the fees are charged. Enter ZIP code or city, state as well. Spectrum wont contact you if you ship your old equipment even if they havent received it within 15 days of confirmation. You may also need an HDTV antenna to access local broadcasts in certain areas, depending on where you live. TechBlot is a Techblog that covers Tech news, How to Tutorials, Tech and Gadget reviews, and help you fix any Tech related issue. The wonderful world is all around you, waiting for you to discover. FedEx Return. UPS does not specialize in the pickup and delivery of large items like Spectrum equipment. Also, attach the return label that was on the original shipping box. Places to return Spectrum equipment There are some places to drop the equipment, and these are: UPS store The store will package and ship it back at zero charges. You can bring your equipment to a Spectrum store, but not all locations accept returns and will instead direct you to UPS. Shopping online is convenient, but sometimes the online return process can be confusing. Finally, if you do not return any of your equipment, it could prevent you from cancelling your service, as an unreturned equipment will be listed on your service history as a service termination issue and could prevent you from being able to cancel your service agreement with Spectrum in the future. To find the closest Spectrum Store, you may also utilize a store locator. Do not be rude as you may end up not getting the needed assistance. Want to return an online order without breaking the bank? The fastest and easiest way to return your Spectrum equipment is to drop by your neighborhood Spectrum office or retail location and hand the equipment off in person. Maps helps you give users the context they need with static or interactive maps embedded into your site or app. Where can I Exchange my Spectrum Cable Box? Bring the packaged equipment to any U.S. However, you will have to wait till the end of the month to cancel Spectrum Internet Services to avoid charges for internet services that arent in use. First, you will likely be charged an unreturned equipment fee, which is likely to be a one-time charge. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. No, UPS does not take Spectrum equipment. Log in to your Google account and enjoy your own Google Maps. Help your drivers get from point A to Z faster and safer. It may also be a great idea to select the human option to avoid being taken oversees and speaking to robots throughout. You dont have to bang your head over the Spectrum return policy. . If there are no FedEx or UPS stores near your location, you can still use the U.S. WowMovers professional moving team understands that you have a lot on your mind leading up to, during, and after your move. Do not lose the given receipt as you will need it for tracking. Once they have the required information, they will cancel the account and provide you with a confirmation number to close the cancellation and complete the process. The company can pick up the equipment if someone is disabled. If you want to Cancel Spectrum Internet, youll have to return the equipment. We'll . Youll also see two adhesive strips. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. Otherwise, they can charge you up to $200 in fees for failure to return your equipment. Use the UPS store locater to find a store that is near you. They wont make you return the equipment if you are simply moving nearby without adjusting your service. When returning Spectrum equipment, please make sure to have your account information handy and the original packaging for the equipment. If there is no UPS store or Spectrum store in your area, you may return it through FedEx. For further information or to make a request, contact Spectrum. The first step with right direction gets ahead of others in the following steps. Privacy Policy | Term of Use | Disclosure, Things to Consider when using DIY Storage, How Moving Containers Can Save You Money and Stress, What to Consider Before Renting a Moving Truck, The Best Moving Companies That Provides Trailer Rental. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? However, a time may come when one wants to end the journey with them. In fact, without a credible reason, they may keep you on hold for a considerable amount of time. Spectrum will send you a new cable box even before you exchange your current one in most cases. Participating retailers include Walmart, eBay, Adidas, Levi's, Neiman Marcus, Tory Burch, American Eagle, Dockers, Perry Ellis and many more. How To Get The Spectrum App on Firestick (in just TWO minutes! Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. Defective equipment. Our crew has decades of moving experience and would be happy to answer any further questions you might have regarding what it takes to relocate successfully. Your email address will not be published. If you need a standardized legal document but dont want to pay hefty lawyer fees, well create one for you in a flash. Note: this service is only available to the disabled. You dont have to worry about missing an illegible ramp exit any more. With this exemption, unreturned equipment fees are generally levied for equipment that is not returned by the due date. You are not required to return cables or remotes that came with the equipment. Tell the employee at the UPS store that you are returning Spectrum equipment so they know not to charge you. Simply bring your equipment to the UPS store once you receive a cancelation, downgrade, or upgrade confirmation from Spectrum. If you are unsuccessful in returning the rented or leased equipment after you cancel or downgrade the subscription, you may be charged with an unrequited equipment fee. How do I connect optical audio to speakers? In 2020, Google Maps was used by over 1 billion people every month. 43 reviews of Spectrum "I hardly ever come into a TWC/Spectrum location. Also Read: How to Self-Install Spectrum Internet & WiFi. If you want to go to another location, you'll need to pack your shipment before you arrive. Whether you need to switch to another provider or the equipment is defective, returning it to the company is of vital importance. View Details Get Directions. File a. Not everyone lives near a Spectrum or UPS store and they may need a return label. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-mobile-leaderboard-2','ezslot_23',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-mobile-leaderboard-2','ezslot_24',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}You may be responsible for any charges or fees if your equipment is not returned or is damaged beyond repair. Most Spectrum stores will accept your equipment if there are no other options available to you. 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