In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. Any tips on where to park outside of venue and shuttle in? . Any assignment in violation of this section shall be deemed void. Box 10669 San Bernardino, CA 92423. Independent guide linking to ticket resale marketplace. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit back to your Ticket Credit equal to the cost of the tickets for the canceled or postponed Concert. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. There is no judge or jury in arbitration, and court review of an arbitration award is limited. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the price you paid for the ticket. Guided hikes, programs, and staff-led private hikes may result in additional fees. We reserve the right to relocate the Seats due to artist or production requirements. If you have a concern for an animal, person, or situation that you have observed within the Glen, contact our staff immediately. We or Glen Helen Amphitheater will collect funds from the purchaser, and Glen Helen Amphitheater will transmit to you a credit or payment as described elsewhere in these Terms. Because the venue does not have a roof, views from the lawn are mostly unobstructed. You will still be bound by your obligations under these Terms. For visits to the Raptor Center, please call 937.767.6656 or email. The lawn section seats an additional 54,098. Best Seats at Glen Helen Amphitheater. The Threshold Credit amount shall apply to the next Concert Season. . VIP Boxes. Small lawn chairs (no more than 6 inches from the seat to the ground), blankets, and towels are permitted for most shows. Please follow official venue rules for the best possible experience and safety of all patrons. THE ALLOCATION OF RISK BETWEEN US IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US. Latest Events, Information & Tickets. When required, Ticketmaster will generally provide you a copy of any state forms. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of the Agreement, including without limitation any claim that all or any part of the Agreement is void or voidable. Select Your Category. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous, but in no event will we pay for attorneys fees. Privacy Policy | 1999-2023 Ticketmaster. Please do not put yourself in harms way to report a concern. It is the largest outdoor music venue in the United States. The Vernet Ecological Center is accessible by following the paved walkway, leading off of the left, rear corner of the parking lot. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. Any dispute or claim relating in any way to the Agreement will be resolved by binding arbitration rather than in court. to make all future payments in the form of guaranteed funds (money order, cashier's check or wire transfer). Located in the park a short walk from Scottsdale Center for the Performing Arts, the Amphitheater is the home of the popular Concerts Under the Stars series. Over Threshold Concert means each Concert above the Concert Threshold. If you fail to pay the Fees due, we may, in our discretion, (i) withhold tickets to the Seat(s) until all past due amounts have been paid, or (ii) terminate the Agreement due to your breach. This notice is subject to change at any time. MAILING ADDRESS. You and your belongings may be searched upon entry to and during the Concert. Independent Guide not sponsored by Live Nation! No tables A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. The JAMS Rules are available online at https://www.jamsadr.com or by calling (800) 352-5267. For some events, the layout and specific seat locations may vary without notice. We cannot guarantee that you will have the right to renew the Agreement or, if you renew, that you will receive the same Seats. Hotels & Transportation. In such a case, if you did not receive a payment from Glen Helen Amphitheater but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that Glen Helen Amphitheater would have refunded to you had you still been the holder of such ticket when the event was cancelled. California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210. ", Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. Hidden away in Glen Helen Regional Park, the amphitheater sits in its own special oasis, so plan ahead if you want to grab a bite. Terms Applicable to Personal Seat Licenses. You grant permission to us and the Concert provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Concert (regardless of whether before, during or after performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. The following applies only to resale tickets to Illinois events: If you purchase resale tickets to an event located in Illinois, you will receive a refund of the amount you paid for that resale ticket if (a) the ticketed event is canceled (in which case you will not receive a refund of any delivery fees), (b) that ticket does not allow you to enter the ticketed event for reasons that may include, without limitation, that the ticket is counterfeit or that the ticket has been canceled by the issuer due to non-payment, unless the ticket is canceled due to an act or omission by you, (c) that ticket fails to conform to its listing description, or (d) you failed to receive that ticket. You expressly submit to the exclusive personal and subject matter jurisdiction of the state and federal courts located in such state, which shall be the exclusive venue for any dispute. Your use of other websites is at your own risk and is subject to the terms of those websites. By continuing to purchase and use tickets after that date, you agree to the changes. Live Nation Marketing, Inc. Ticket Bank means a deposit of funds in an amount designated on the Invoice to use toward the purchase of Concert tickets and certain VIP amenities. These restrictions include strict protections for the flora and fauna within the Glen. "acceptedAnswer": { You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. Please note that not all members of the public may be able to purchase, or view listings for, tickets that you post for sale, as Glen Helen Amphitheater may require potential purchasers to pay a fee, be a season ticket holder, be on the waiting list to be a season ticket holder or comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. In each case, without limiting any of our other rights or remedies, we will have the right to resell the tickets. Everything listed as a seat though, if you pay GA only then they won't even allow you to walk nearby the seats. No tables, barbecues, glass containers, cans, alcoholic beverages, coolers, backpacks or oversized bags, weapons, stickers, large lawn chairs, umbrellas, audio or video recording equipment, iPads/GoPro cameras, or professional cameras will be permitted. You will also recieve a monthly Whats On Guide to your email! ", The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. We appreciate your understanding. When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. No checks accepted. Swimming, wading, or other entry to all waterways is strictly prohibited. Despite spectator shielding, injury can occur. Reviews of the Glen Helen Blockbuster Pavilion and Hyundai Pavilion at Glen Helen complain about bad parking, bad sound, and bad lines at concession stands. For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500." Since its opening, it has been serving the Inland Empire with unforgettable festivals and concerts. No part of the Fee will be refunded or exchanged because you failed to use it for the designated Concert. COVID-19 is an extremely contagious disease that can lead to severe illness and death. "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. As such, you'll find that most guests prefer to stand on the lawn for a large portion of the show. The registered and unregistered trademarks, logos and service marks displayed on the Site are owned by us, Glen Helen Amphitheater or our licensors. We are working toward an alternative access plan. Please note that Raptor Center parking is reserved for Raptor Center visitors only. Follow the exit signs to Glen Helen Amphitheater in the City of Devore. "name": "What are the seating options at Glen Helen Amphitheater? If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the ticket price paid and all service fees. Look for signs on your way into the venue to direct you to open lots, as spaces can fill up quickly. The largest outdoor music venue in the United States is also one of the most scenic. Lawn chair . Free fountain sodas are available for designated drivers (head to Concession Stand A or E)." Additional tickets may be purchased at the published price plus applicable taxes and fees. ", Your payment of the Termination Fee shall be in lieu of all other monetary damages that may be payable by you to us as a result of Your Termination. You may not transfer or sell access to your account. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. Since its opening, it has been serving the Inland Empire with unforgettable and... Other rights or remedies, we will have the right to relocate the Seats due to artist or production.! The prohibited items largest outdoor music venue in the City of Devore during the Concert and safety all. Has been serving the Inland Empire with unforgettable festivals and concerts of our other rights or remedies, will... A roof, views from the lawn for a large portion of the BETWEEN! 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